Please read these Terms and Conditions carefully before using the website www.AppealBridge.com operated by AppealBridge LLC.

By accessing or using this Site and/or purchasing our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Site.

1. Services Provided

We provide letter-writing services to assist providers and individuals in prior authorization and appealing denials of healthcare benefits related to specific services or procedures . These services do not include legal representation, legal advice, or medical advice. All materials provided are general in nature and are customized based only on the information you provide.

2. Not Legal or Medical Advice

The Services and any content provided on this Site do not constitute legal or medical advice. We are not a law firm or healthcare provider. You should consult with a licensed attorney or medical professional for legal or medical issues.

3. No Guarantees

We make no guarantees regarding the outcome of any prior authorization request or appeal submitted using our Services. Insurance prior authorization and appeal decisions are at the sole discretion of your insurance provider. By using our Services, you acknowledge that results may vary and that we are not responsible for the outcome of your appeal.

4. User Responsibilities

You are solely responsible for:

• Providing accurate, truthful, and complete information
• Reviewing and verifying all documents before submission
• Submitting appeal documents to the appropriate insurance company, if applicable

We are not responsible for delays, denials, or issues caused by incorrect or incomplete information provided by you.

5. Refund Policy

All purchases are non-refundable, including but not limited to cases where the appeal is denied, delayed, or not submitted by you. By purchasing our Services, you acknowledge and accept this policy.

6. Limitation of Liability

To the fullest extent permitted by applicable law, the Company, its owners, affiliates, and employees shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of your use of the Site or Services.

This includes, without limitation, damages for loss of profits, appeal denials, personal injury, or liability arising from alleged reliance on our materials.

7. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its agents, affiliates, employees, and representatives from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your submission of inaccurate or misleading information.

8. Intellectual Property

All content on this Website, including text, templates, graphics, logos, and software, is the property of the Company and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. Privacy Policy

Use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of laws principles.

Any disputes shall be resolved through binding arbitration in Desoto County, Mississippi under the rules of the American Arbitration Association. You waive your right to a jury trial or to participate in class actions.

11. Modifications

We reserve the right to update or change these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms, you may contact us at:

AppealBridge